Smartdigicom partners with Amazon Connect, AWS’s cloud-native contact centre platform, to help businesses deliver modern, scalable, and intelligent customer experiences.
Together, we enable seamless voice and digital engagement, rapid deployment, and the flexibility to grow as your business evolves — all without the complexity of traditional contact centre infrastructure.
Why Smartdigicom + Amazon Connect
- Cloud-native & scalable –Instantly scale agent capacity and only pay for what you use
- Omnichannel engagement – Voice, chat, email, and messaging in one unified platform
- Built-in intelligence – Leverage AI-driven routing, automation, and real-time insights
- Expert delivery – Smartdigicom designs, deploys, and supports Amazon Connect tailored to your business needs
Modern customer service, delivered simply.